Ajit H
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Recent activity by Ajit H-
How can I place a gift wrap order?
1. You will see "Add A Gift Box" button on your shopping cart below the item list. 2. Enter the personal message that you want to be printed on your gift card. You can choose to get a blank gift c...
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Do the storage systems ensure that the quality of the products is intact?
95% of our inventory is kept in our warehouse. Since we only sell our freshest products, the remaining 5% of our stock is sourced from the brand as soon you place your order. This takes an addition...
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How can I place International orders?
Our products are available in select countries. Below are the countries and their respective links to make your purchases 1. Mauritius :Jetha Tulsidas stores - https://www.jethatulsidas.com/ 2....
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What if I used coupon codes or gift card or reward points for payment and I have to cancel my order?
Coupon codes are intended for one-time use only and shall be treated as used even if you cancel the order. If you have redeemed reward points for an order, the same will be credited back to your ac...
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When will I get my Refund?
You can track the refund status under ‘My Orders’ section on the App or Website. In case of cancellation before the order is shipped, we initiate the refund within 24-48 business hours in the sour...
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How do I cancel an order? (once it has been shipped)
If you wish to cancel an order that has been shipped but has not yet been delivered, kindly refuse the shipment at the time of delivery. Once we receive the product(s) back and verify the packaging...
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Are there any cancellation charges?
There are no separate charges for canceling an item or the complete order.
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Can I return part of my order?
Yes. A return can be created at item level and if you have ordered multiple items, you can initiate a return/replacement for any individual item. Returns/Replacements on Nykaa are currently accepte...
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How do I sign up or log in?
Sign up or log in by clicking on the 'Login' button on the top right corner of the website.
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Why is my order not showing?
If your most recent order is not showing after successful payment, please be assured and try checking the same after 10 minutes. If you still face the issue, then kindly contact Nykaa support tea...