Can I return part of my order?

Yes.

A return can be created at item level and if you have ordered multiple items, you can initiate a return/replacement for any individual item. Returns/Replacements on Nykaa are currently accepted only in the following cases:

1. You have received a damaged product

2. You have received a defective product

3. Wrong product was delivered to you

4. The product ordered was missing in the delivered shipment

In any of these cases, you could either request for a replacement or a refund within 15 days of receiving the order.

Follow either of these steps:

a. Via "My Orders" section - Click on 'My Orders'. Go to Order and select 'Have a Concern'. Proceed with reason for return.

b. Via Help Center - Click on 'Have a Concern', Click on 'Submit a Request' > Provide us with your order ID details and your request to return/replace/refund your order. 

Kindly share an image of the product/s for our reference.